BENI AI

Tools

Learn about the available tools for configuring ENSPACE AI agents.
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Agent Tools

This document describes all available tools for configuring your AI agent in ENSPACE. Each tool represents a capability that you can enable or disable — the more active tools, the more the agent can do.

Read each group's description to decide which tools make sense for your use case.


Tool groups

Records (items) — 4 tools

The agent can read, create, and update records in the workspace (processes, contracts, clients, tickets — any category you have configured). These are the most used tools and recommended for most agents.

ToolWhat it does
Create recordCreates a new record in any category
Find record by codeFinds a record by its unique code
List recordsLists and filters records from a category
Update recordEdits fields of an existing record

Tasks (tasks) — 4 tools

The agent can create, query, and update tasks in the workspace — including approval tasks, where it can register the decision (approved/rejected).

ToolWhat it does
Create taskCreates a new task and can assign it to someone
List tasksSearches and filters tasks by status, assignee, deadline, etc.
View task detailsReturns all information about a specific task
Update taskChanges status, priority, assignee, registers approvals

Categories (types) — 5 tools

The agent can query and manage categories (record types) in the workspace. Necessary for agents that need to understand the workspace structure before creating records.

ToolWhat it does
List categoriesLists the categories available in the workspace
List categories (advanced)Lists categories with detailed filters
View workspace structureReturns the complete field structure of each category
Create categoryCreates a new category in the workspace
Edit categoryRenames or adjusts an existing category

Fields (fields) — 3 tools

The agent can manage the fields of a category — add new columns, query the structure, or edit existing field settings. Use only for agents that need to structurally configure the workspace.

ToolWhat it does
Create fieldAdds a new field to a category
List fieldsLists the fields of a category
Edit fieldChanges the name, options, or settings of a field

Members (members) — 3 tools

The agent can query, invite, and manage members in the workspace. Use with care — these tools involve sensitive actions like inviting people and changing access levels.

ToolWhat it does
List membersLists who has access to the workspace
Invite memberSends an invitation to a new member by email
Update memberChanges a member's access type, status, or role

Member groups (member-groups) — 4 tools

The agent can create and manage member groups (teams, departments). Useful for agents that organize people or apply permissions by group.

ToolWhat it does
Create groupCreates a new member group
List groupsLists existing groups
Edit groupChanges data or replaces the members of a group
Add members to groupAdds people to a group without removing existing ones

Roles (roles) — 3 tools

The agent can create and manage roles (e.g.: Manager, Analyst, Coordinator) that can be assigned to members.

ToolWhat it does
Create roleCreates a new role in the workspace
List rolesLists available roles
Edit roleRenames or deactivates a role

Utilities (utils) — 3 tools

Support tools that expand the agent's capabilities: send emails, read files, and generate direct links to ENSPACE.

ToolWhat it does
Send emailSends formatted or plain emails through the workspace
Read fileReads the content of a file (PDF, Excel, Word, CSV, TXT)
Generate linkGenerates direct links to ENSPACE pages

Recommendations by agent type

Agent typeSuggested tools
Query assistantList records, Find record, List categories, View structure
Record creation agent+ Create record, View workspace structure
Task agentCreate task, List tasks, View details, Update task
Communication agentSend email, Generate link, List members
Onboarding agentInvite member, List roles, Create group, Add members to group
Configuration agentAll category, field, role, and group tools