Tasks Tools

Create Task

Creates a new task and can assign it to someone.
published

Create Task

Allows the agent to create new tasks in the workspace and assign them to team members.


When to enable this tool

Use this tool when the agent needs to create follow-up, approval, or generic action tasks for workspace members.

Practical examples:

  • "Create a task for João to review the contract by Friday"
  • "Open a high-priority approval task for the manager"
  • The agent automatically creates tasks when receiving a new case

This tool creates standalone tasks. Tasks linked to workflows are managed separately.

What the agent can do

  • Create generic or approval tasks
  • Assign the task to a specific member
  • Set priority (low, normal, high, urgent)
  • Set a due date
  • Add collaborators to the task
  • Link the task to a workspace record

Information the agent uses

InformationDescription
Task titleDescriptive name for the task
DescriptionOptional: details of what needs to be done
TypeGeneric or approval
PriorityLow, normal, high, or urgent
AssigneeOptional: workspace member who will execute the task
DeadlineOptional: due date

Important notes

  • The assignee must be a workspace member
  • Approval-type tasks require the assignee to register the decision (approved or rejected) when completing