Categories Tools

List Categories (Advanced)

Lists categories with detailed filters.
published

List All Categories

Allows the agent to list all record categories in the workspace, including inactive ones.


When to enable this tool

Use this tool for administrative queries about workspace categories — useful when the agent needs to see all existing categories, including inactive ones, or when detailed information about the workspace structure is needed.

Practical examples:

  • "List all workspace categories, including inactive ones"
  • The agent needs to check if a category already exists before creating a new one
  • Administrative analysis of the workspace structure

For common use (choosing where to create a record), prefer the List Available Categories tool, which returns only categories accessible to the user.

What the agent can do

  • List all workspace categories (active and inactive)
  • See how many fields each category has
  • Filter by name or status

Information the agent uses

InformationDescription
FiltersOptional: filter by name, status (active/inactive)
LimitHow many categories to return at a time

Important notes

  • Returns categories the user may not have access to create records in
  • For most use cases, List Available Categories is more appropriate