Calendar

Configure the workspace calendar

The Calendar tab, within Settings > System, defines the workspace calendar rules — such as which days of the week are considered working days, which dates are holidays, and whether occurrences should be displayed.

These settings affect the behavior of features that depend on dates, such as SLA calculations in tasks and deadlines in flows.

Working Days of the Week

Select which days of the week are considered working days in the workspace. Unselected days will be treated as non-working days in deadline and SLA calculations.

Sync Holidays

The Sync Holidays button in the top right corner allows you to automatically import official holidays into the workspace calendar. Imported holidays will appear marked on the calendar.

Enable Occurrences

When enabled, it allows you to register custom occurrences in the calendar — such as breaks, internal events, or operation-specific dates. Occurrences appear marked on the calendar along with holidays.

The calendar at the bottom of the screen displays a monthly view with a color legend:

• Occurrence — dates with registered occurrences.
• Working Day — configured working days.
• Non-working Day — days outside the configured working schedule.