System

Billing

Track the workspace en-credits balance, review transaction history, and manage top-up requests.
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Manage workspace en-credits

The Billing tab, within Settings > System, centralizes the workspace’s financial control. Here you can track the en-credits balance, review transaction history, and manage top-up requests — all specific to the current workspace.

This is the workspace billing view. It shows the member’s wallet in this specific workspace. The Billing tab in the User Dashboard shows your consolidated wallet across all workspaces you are part of.


Workspace wallet

At the top of the tab, the Wallet displays:

  • Available balance — current amount of en-credits available in this workspace.
  • Wallet status — indicates whether the wallet is active or inactive.
Attention
If the balance reaches zero, features that depend on en-credits will be blocked. When trying to use them, you will see a notification indicating that no credits are available.

Transaction history

Below the wallet, the history records all en-credits movements in the workspace. Each row displays:

  • Amount — quantity of en-credits involved in the operation.
  • Type — debit (credits consumed by features such as AI) or credit (top-ups added).
  • Description — context of the operation (e.g., which feature generated the consumption).
  • Date — date and time of the transaction.

The history supports continuous loading: as you scroll the page, new transactions are automatically loaded.


Credit requests

When the workspace needs more en-credits, you can submit a request directly from this tab.

Locate the requests section

Scroll down to Credit Requests.

Create a new request

Click the new request button and enter the desired amount.

Track the status

The request will be created with Pending status and will wait for approval.

Requests are organized by status:

  • Pending — awaiting review and approval.
  • Approved — credits are automatically added to the workspace wallet.
  • Rejected — request not approved.
  • Cancelled — request canceled by the requester or the responsible party.

Approval and rejection of credit requests are handled by members with access to the ENSPACE administrative system.