What are Email Inboxes

Email Inboxes are senders configured for sending emails from the workspace. When creating an inbox, you define the name, address, and provider that will be used as the sender in communications sent by ENSPACE — such as notifications, flow emails, and automated messages.

How to access

In the sidebar menu, click Emails > Email Inboxes. The screen displays the listing of all created inboxes, with the columns: Actions, Email, Name, and Created on.

At the top of the screen, the search bar and filters let you locate specific inboxes.

Creating an email inbox

To create a new inbox, click the New Email button in the upper-right corner of the screen. In the creation modal, fill in the fields:

• Name (required) — the sender's display name. This is the name that will appear to the recipient when receiving the email.
• Email (required) — the email address that will be used as the sender.
• Provider (required) — select the email provider available in ENSPACE for sending.

After filling in the fields, click Save.

Best practices

• Use descriptive sender names that clearly identify the workspace or department (e.g.: "KIS Consult Support", "ENSPACE Finance").
• Create different inboxes for different contexts — for example, one for task notifications and another for client communications.
• Make sure the configured email address corresponds to a valid sender to avoid delivery issues.